Privacy Policy

Last Updated: April 21, 2026

1. Introduction

CastZero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CastZero desktop application and website.

2. Information We Collect

2.1 Personal Information

When you create an account or purchase a license, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed securely through third-party payment processors)
  • License key and activation details

2.2 Device Information

To ensure license compliance and prevent unauthorized sharing, we collect:

  • Hardware ID (SHA256 hash of CPU ID and motherboard serial)
  • Device name
  • Operating system version
  • Application version

2.3 Usage Data

We collect anonymous usage statistics to improve our service:

  • Streaming session duration
  • Protocol usage (RTMP, RTSP, etc.)
  • Feature usage patterns
  • Error logs and crash reports

3. How We Use Your Information

We use the collected information for:

  • License Management: Validating licenses and enforcing device binding
  • Customer Support: Responding to inquiries and troubleshooting issues
  • Product Improvement: Analyzing usage patterns to enhance features
  • Communication: Sending license renewals, updates, and important notices
  • Security: Detecting and preventing fraudulent activity

4. Data Storage and Security

Your data is stored securely on our servers:

  • All sensitive data is encrypted in transit (TLS/SSL) and at rest
  • License information is stored in encrypted format on your local device
  • We use industry-standard security practices to protect your information
  • Payment information is never stored on our servers (handled by PCI-compliant processors)

5. Local Network Privacy

CastZero operates entirely on your local network:

  • Your video streams never pass through our servers
  • All streaming occurs on your local Wi-Fi network
  • We do not have access to your streaming content
  • License validation requires minimal internet connectivity

6. Third-Party Services

We use the following third-party services:

  • Payment Processors: For secure payment processing
  • Cloud Hosting: For website and API hosting
  • Analytics: Anonymous usage analytics (optional)

7. Data Retention

We retain your information as follows:

  • Active account data: While your account is active
  • Transaction records: 7 years for legal compliance
  • Usage logs: 90 days
  • Deactivated accounts: 30 days grace period, then permanently deleted

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent for data processing

9. Children's Privacy

CastZero is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the application.

12. Contact Us

For privacy-related questions or requests, contact us at:

  • Email: privacy@zerocast.picabot.club
  • Website: https://zerocast.picabot.club

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